Step 1: Verify Host and Port
First, ensure you are using the correct host and port number for your proxy.- Host:
proxy.catproxy.net - Port:
5555
Step 2: Check Your Firewall
Your local machine, server, or cloud provider (like AWS or Google Cloud) may have a firewall that blocks outgoing connections to specific ports.- Check your local firewall rules (e.g., Windows Firewall,
ufwon Linux). - Check your cloud provider’s security group rules. Make sure that outgoing (egress) traffic is allowed to the TCP port your proxy uses.
Step 3: Use a Network Diagnostic Tool
You can use a built-in tool from your command line to check for basic connectivity.- If the connection succeeds (
ncshowssucceeded, PowerShell showsTcpTestSucceeded: True): your network path is fine. The problem is likely in your script’s configuration. - If the command hangs or reports a failure: there is a network block somewhere between you and our gateway. Re-check your firewall rules.
If you’ve checked all of the above and the issue persists, please contact our Support Team and provide them with the output of your diagnostic tests.